Ven Srirama and Rodney Stumpb two of Morgan State University students on their article " Information technology investments in purchasing:an empirical investigation of communications,relation shipand performance outcomes" which is publish by Science direct website discuss about the effect of IT over business.
Since IT came to business It effected on design of products, on support process, real time shipment tracking and being able to transfer money quickly and visual over online for both customer and sales representative.
Also it changes the range of customers and producers from local to global. The competition between producers will increase. Competitors have to offer a better quality, try to increase the customer’s satisfaction and the same time they should work on the price of their products.
Also it changes the range of customers and producers from local to global. The competition between producers will increase. Competitors have to offer a better quality, try to increase the customer’s satisfaction and the same time they should work on the price of their products.
On the graph below it shows the effect of IT on business, and all are because of new way of communication that has inverse of before.
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